Guarantee

Money Back Guarantee

General. The CSF Group, Inc.’s (“CSF”) Money Back Guarantee program (the “Guarantee”), which only applies in circumstances described in detail in Section 3 below, ensures that participants in CSF’s learning program (the “Program”) or a virtual seminar (the “Seminar”) will be satisfied with their investment in the Program or Seminar or have an option to receive a reimbursement of any amount spent for such Program or Seminar from CSF. CSF’s obligation to reimburse a participant is subject to the requirements specified in sections 2 and 3 below and to the participant’s filing and delivery of a complete and accurate reimbursement request form as described in section 4 below.
Eligibility for the Guarantee. Participants will be eligible for the Money Back Guarantee between 12 to 14 months following the start of participation in the Program or Seminar.
Requirements for Offering the Guarantee. The Guarantee will be offered only upon satisfaction of the following requirements by a participant:

(a) attendance and completion of a Program or a Seminar in its entirety;

(b) adjustment/revision of a participant’s resume as specified in the Program or Seminar;

(c) completion of a four-year baccalaureate degree at an accredited college or university;

(d) distribution of a participant’s resume in accordance with the Program or Seminar;

(e) execution of interviewing skills in accordance with the Program or Seminar, provided, however, that any trouble interview questions must be properly documented.

(f) training on specified sales programs and books as outlined by the BreakIntoSales Program;

(g) employment of the methods of follow-up after each interview as outlined by BIS;

(h) adherence to the dress code in interviews in accordance with the Program’s or Seminar’s specifications;

(i) submission of documentation evidencing active job searches in at least two (2) different industries;

(j) submission of documentation evidencing the sending of the participant’s resume to a minimum of fifty (50) available job postings; and

(k) submission of documentation evidencing the channeling of the participant’s resume as directed by the Program or Seminar.
Reimbursement request completion. Reimbursement requests must be complete and on time as follows:

(a) Obtaining a Reimbursement Request Form. Reimbursement request forms may be obtained by going to CSF website and clicking on the “Reimbursement Request” link. Please print out the reimbursement request form and complete it in its entirety.

(b) Delivery of Reimbursement Request. Please sign and date the reimbursement request form and mail to CSF by certified mail, return receipt requested. Your request must be accompanied by a self-addressed, postage paid envelope.
Payment of Reimbursement Requests. If CSF accepts the request for reimbursement, payment will either be returned to the credit card from which the original payment was sent (if possible), or payment will be made by a check mailed to the participant in the self-addressed, postage paid envelope provided for in Section 4(b) above. CSF reserves the right to grant full or partial payment of reimbursement requests even in cases where the participant’s reimbursement request is incomplete or otherwise does not obligate CSF to make a reimbursement payment.
Additional terms.

(a) Fraud. Under no circumstances will CSF reimburse requests in the event of fraud or misrepresentation by the participant.

(b) Right Resides in Participant Only. No person or entity other than the participant shall have any legal or equitable right, remedy, or claim for reimbursement under or arising out of this Guarantee.

(c) All decisions are final. All reimbursement request decisions made by CSF are final and cannot be appealed by the participant.